AUTOGUIDOVIE: Over 120 Years "on the Road" of Innovation in Document Management 

Founded in Piacenza in 1908 from the vision of engineer Laviosa, Autoguidovie has weathered wars, nationalizations, and liberalizations to evolve from a local enterprise into a group that today employs 2,100 people, transports over 90 million passengers annually, and generates close to €200 million in revenue. In the past 15 years, the group has complemented organic growth with a series of acquisitions. The result is a modern fleet but also a patchwork of offices, procedures, and archives — an organization risked slowing down just when the market demanded greater speed and transparency. 

Gabriele Pusinelli, Chief Technology Officer

During the Yubiq Insights25 event

The Challenge

As the Autoguidovie Group continued to expand, it faced increasing complexity in managing paper-based files, contracts, service reports, and invoices. These documents were scattered across different locations, registered under inconsistent protocols, and often retrievable only through manual searches. 
 With the public transport market opening up to competitive tenders and the mandatory shift to electronic invoicing, this fragmented approach became unsustainable. It slowed down bid preparation, posed risks of regulatory non-compliance, and kept management costs high. The company set out to create a unified, digital-first document model—ensuring immediate access from any location, full traceability, and reduced total cost of ownership (TCO), while freeing up resources for innovation and ESG initiatives. 
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The Approach

In 2009, Autoguidovie redesigned its processes and selected Yubiq as its compliant, cloud-ready repository. The first digital transitions included document protocol management and service reports, with real-time search functionality. 
By 2011, the accounts payable cycle had been fully integrated with the ERP system to generate, validate, and store natively digital invoices—eliminating the need for printing. 
Subsequent milestones included the digitization of employee files and 50,000 sanction reports annually, now managed entirely online from the issuance of the fine to its collection. 
Between 2020 and 2022, the entire suite migrated to the Yubiq Communication Platform, featuring bulk digital signatures, certified digital preservation, and a unified document schema extended within weeks to every new acquisition. 
APIs connect the document repository with scheduling, ticketing, and ESG dashboards, making records accessible to analytics and artificial intelligence tools. 

The Impact

In just a few years, Autoguidovie’s document management evolved from static archive to operational lever. Paper consumption dropped to near zero, physical file handling disappeared, and search times were reduced from hours to seconds. 
Fine recovery improved thanks to immediate issuance and integration with digital payment channels. AgID audits and regulatory reviews closed without remarks, supported by complete digital records. 
TCO decreased, with archive spaces repurposed and administrative staff reallocated to higher-value tasks such as network analysis and ESG reporting. 

Each new public tender was supported by a pre-filled digital dossier, accessible online by authorities and committees—enabling faster responses and enhanced transparency. 
The paperless model, replicable across all new subsidiaries, has become the group’s informational backbone. 
The same architecture has been extended to fleet renewal, assigning a digital file to each vehicle with maintenance records, certifications, and consumption data always accessible—reflecting a strategy built on reliable data, streamlined processes, and continuous innovation. 

 

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